Shipping & Returns

Worldwide standard shipping

SeoulRx Labs offers free standard shipping worldwide. Delivery timing may vary by destination, carrier handling, customs processing, and local delivery conditions.

Import requirements

International orders may be subject to local customs procedures, import rules, or charges imposed by the destination jurisdiction. Any such requirements are determined locally and can vary by country.

Tracking & order support

When tracking information is available for a shipped order, use the tracking details provided with the order or shipping communication. If you cannot locate tracking information, contact Customer Care with your PayPal transaction ID and the email used for the purchase.

Visit Help & FAQ for common order and tracking questions.

Returns

Before sending any item back, please contact SeoulRx Labs for return instructions and eligibility review. For hygiene and product-integrity reasons, return eligibility can depend on the condition of the item and the circumstances of the request.

Contact

Email [email protected] for shipping or return assistance, or use the Customer Care page to choose the right inquiry type.